Same thing happened on my end. Played Sweet Bonanza, reels glitched right before a win and the screen just locked. Reloaded and it was like the spin never existed. Hit up support, got ghosted like I owed them money
Having tried playing at RioBet I have to say that the site itself is very easy to navigate. Everything is beautifully designed, and the color scheme inspires good luck. The games look great and there are plenty to choose from. I have no complaints whatsoever
But where the hell is the live chat...