I lost in Basswin Casino even when I was winning!

[daviddominguez]

Hey everyone,
I recently played at Basswin Casino, won some money, and cleared all the bonus requirements. When I tried to withdraw, they told me I can only cash out via Mastercard, even though I deposited using Visa. This feels strange to me.
After looking into it, I found that 25-30% of online casino complaints involve withdrawal delays or restrictions (Casino Complaints Report, 2023). Worse, some sites use ""deposit to withdraw"" tactics, forcing players to send more money before processing payouts. In fact, a other found that over 60% of players who experienced this were eventually denied their withdrawal.
Here’s what worries me:
Limited withdrawal options (only Mastercard)
Potential stalling tactics (why force another deposit?)
No clear answers from support
Online Casino Withdrawal Issues
25-30% of all player complaints are about withdrawals
12% of cases involve ""deposit to withdraw"" conditions
67% of affected players never received full winnings
Would love to hear if anyone successfully cashed out from them or what steps I should take next

 

[laurapaul]

Yeah, that’s a classic delay tactic. They make you jump through hoops, hoping you either keep playing or just give up on the withdrawal

 

[daviddominguez]

That’s exactly what I’m worried about. If they were legit, they’d process it the same way I deposited, right?

 

[becky04]

Absolutely. If they’re limiting withdrawal options after you’ve already deposited, they’re stalling. Did they mention any ‘deposit to withdraw’ nonsense?

 

[daviddominguez]

Absolutely. If they’re limiting withdrawal options after you’ve already deposited, they’re stalling. Did they mention any ‘deposit to withdraw’ nonsense?

Not yet, but I wouldn’t be surprised. I’ve seen too many horror stories where players deposit again, and suddenly their winnings disappear due to ‘bonus terms

 

[eric06]

67% of players never getting paid? Man, that stat alone tells you everything. If they start asking for another deposit, run. You thinking of escalating this?

 

[daviddominguez]

67% of players never getting paid? Man, that stat alone tells you everything. If they start asking for another deposit, run. You thinking of escalating this?

Yeah, I think I’ll push back and demand written confirmation of their policy. If they keep dodging, I’ll go straight to their regulator—assuming they even have one