Let’s be honest, if this was any other product where you paid and got nothing in return, it’d be a lawsuit. Only reason they survive is because they slapped “virtual currency” on it
I worked in game QA a while back—not for IGT, but similar. These “technical issues” aren’t random. Most of the time, it’s controlled throttling disguised as glitches
man, this whole thing is fucked. Like, seriously — asking for full ID before letting you deposit and then pretending it’s all just some “oopsie”? Nah, that’s not just shady, that’s straight-up bullshit. Casino Guru acting like they don’t know what’s going on? Either they’re clueless or they’re...
damn, that’s seriously messed up. If you already passed level 2 verification and the casino still took your money, then yeah — they 100% knew who you were and what your situation was. For Casino Guru to brush it off like that and twist the timeline? That’s shady as hell
bonus system is rigged. too many rules, not clear enough. max bets, limits on games, withdrawal limits and the support team is surprised when you ask for details. if the terms and conditions were more vague they would turn into a blur