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Damn, that’s rough — and yeah, they absolutely should be held accountable. If you told them multiple times to self-exclude and they still let you gamble, that’s not just shady, that’s straight-up negligence. Most legit casinos have strict policies on that, and if they ignored you or pushed you...

Dude, that’s beyond fucked up. Like, seriously. You drop $1K, play fair, even tell them about the bonus screwup, and they still screw you over after all that? That $5000 win was straight cash—no bonus, no bullshit—and they just yoinked it like it never happened? Nah man, that’s straight-up...