same here. i asked about a failed deposit and they hit me with some copy-paste nonsense 8 hours later. no way to clarify anything, just radio silence after that.
Damn, that’s shady as hell. If your Google activity backs you up and they’re still gaslighting you, that’s a red flag. $11 ain’t much, yeah, but forcing you to admit to something you didn’t do just to get your own account back?