Avoid Dolfwin Casino

J

jennifer77

New member
I strongly advise against opening an account with Dolfwin Casino. I requested an account closure via live chat, and they told me to send an email. After doing that, I was told to send another email — just getting the runaround.

After multiple attempts, they finally said I could only close my account after 90 days. Then, once the 90 days passed, the whole process started again! They are clearly making it impossible to self-exclude.

I have screenshots of everything and can prove what they’re doing. Has anyone else experienced this with Dolfwin?
 
Wow, that sounds like a nightmare! I’ve heard similar stories about Dolfwin. It’s almost like they don’t want you to leave. Did you try contacting any gambling support groups? They might help you get your point across
 
I had a terrible experience with them too! They kept telling me I needed to verify my identity before closing my account. But I’d already done that like three times! It’s like they play games with you to keep you hooked 😒
 
Seriously, it’s wild how some of these casinos operate. They think they can just toy with us. I’m curious, did you ever get a clear answer on why they have that 90-day rule? Seems kinda shady to me
 
I think it’s all about keeping you on the hook longer. Classic strategy. I mean, if they can delay you long enough, some people might just give up and keep playing. Did you get any help from your bank? Sometimes they can assist with disputes and stuff
 
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