Can I Get My Deposits Back as a Registered Vulnerable Gambler?

[huntercohen]

Hello, I have been registered as a vulnerable person for two years due to gambling addiction, yet a casino still allowed me to deposit over $20,000 without asking for proof of funds or source of income. Since I am officially on the exclusion list, do I have any grounds to request a refund of my deposits? Has anyone successfully gotten their money back in a similar situation? Any advice on where to report this or how to proceed would be really helpful. Thank you!

 

[uchambers]

that's a tough situation. If you’re on an exclusion list, it seems like they should’ve stopped you from gambling. Have you tried reaching out to the casino directly? They might have a process for this

 

[john97]

it’s kinda messed up that they let you deposit that much when you’re registered vulnerable. I’d say you definitely have grounds to ask for your cash back. Report them to the gambling commission or whatever regulatory body oversees them in your area

 

[greeneeric]

I get that you want your money back, but do you really think they’ll give it to you? These places can be super shady. Maybe look into legal advice? That could help you navigate this better

 

[amandarush]

Yeah, definitely reach out to a lawyer who specializes in gambling issues. It's not just about getting your money back; it’s about holding them accountable. If they let you gamble after you registered, that’s a huge red flag. They can’t just take your money and run!

 

[joshuagarcia]

Hello, I have been registered as a vulnerable person for two years due to gambling addiction, yet a casino still allowed me to deposit over $20,000 without asking for proof of funds or source of income. Since I am officially on the exclusion list, do I have any grounds to request a refund of my deposits? Has anyone successfully gotten their money back in a similar situation? Any advice on where to report this or how to proceed would be really helpful. Thank you!

that sounds really serious, and yeah, you might have a case. if you were on a self-exclusion list and the casino still let you deposit, that’s a breach on their part. definitely gather all your proof — emails, screenshots, deposit history — and file a complaint with the casino’s licensing authority. also try reaching out to sites like AskGamblers or Casino Guru, they sometimes help push these cases. hope you get it sorted, no one in that position should’ve been allowed to spend that much.