I don’t mind playing at a casino with fair odds and decent promotions—that’s expected. But what I can’t accept is getting hit with absurd withdrawal fees that eat into my balance without any clear explanation.
I had $128 CAD in my account and decided to withdraw $95. Instead of leaving me with $33, I checked my balance, and only $4 was left. That means $33 just disappeared. What kind of crazy fees are these?!
I tried canceling the withdrawal to get some answers from support, and things only got worse. They refunded me just $95, and the missing amount is still unaccounted for. I’ve been in constant contact with their customer service, but things aren’t looking too good. The rest of the casino seemed fine—games were fair, promotions were decent. But these hidden fees completely ruin the experience. If they’re charging over 25% just to cash out, what’s the point of playing in the first place
I had $128 CAD in my account and decided to withdraw $95. Instead of leaving me with $33, I checked my balance, and only $4 was left. That means $33 just disappeared. What kind of crazy fees are these?!

I tried canceling the withdrawal to get some answers from support, and things only got worse. They refunded me just $95, and the missing amount is still unaccounted for. I’ve been in constant contact with their customer service, but things aren’t looking too good. The rest of the casino seemed fine—games were fair, promotions were decent. But these hidden fees completely ruin the experience. If they’re charging over 25% just to cash out, what’s the point of playing in the first place