A few years ago, DoubleDown Casino was killing it on Facebook. Free chips flying around, solid support that actually replied with something useful, and a huge player base that kept the game alive. They had over five million likes and felt like one of the only “fun” casino apps that didn’t constantly screw you over.
Then IGT bought them for !$500 million! and everything flipped. People are spending real money - I’m talking $99 per chip pack - and the second something glitches, the chips vanish. No refund, no apology, just generic trash like “bet smaller next time” or “you’re in a gray period.” And don’t even try reaching out to support, it’s always the same canned copy-paste.
They market themselves as a free casino, but meanwhile folks are losing hundreds to server issues and "upgrades" that never seem to benefit the player. And they changed their terms of service just recently, probably to cover themselves from all the incoming complaints.
It’s shady, and players deserve better. If you're still on the DoubleDown Casino free chips forum or anywhere else talking about this, keep making noise. Because at this point, it feels like they’re just cashing in on people with zero accountability.
Then IGT bought them for !$500 million! and everything flipped. People are spending real money - I’m talking $99 per chip pack - and the second something glitches, the chips vanish. No refund, no apology, just generic trash like “bet smaller next time” or “you’re in a gray period.” And don’t even try reaching out to support, it’s always the same canned copy-paste.
They market themselves as a free casino, but meanwhile folks are losing hundreds to server issues and "upgrades" that never seem to benefit the player. And they changed their terms of service just recently, probably to cover themselves from all the incoming complaints.
It’s shady, and players deserve better. If you're still on the DoubleDown Casino free chips forum or anywhere else talking about this, keep making noise. Because at this point, it feels like they’re just cashing in on people with zero accountability.