GAMSTOP has reported record registration numbers at the start of the year

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karen38

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With January 1st seeing 415 sign-ups — the highest daily figure since 2018. The surge continued on January 2nd with 413 registrations and 396 on January 6th, reflecting a growing demand for self-exclusion from online gambling.
To further support users, GAMSTOP has introduced a new ‘5 years with auto-renewal’ option, allowing those who self-exclude to extend their protection automatically unless they opt out. This change comes in response to feedback from users who expressed concerns about the expiration of their exclusion periods. A study by Ipsos found that many would prefer a "lifetime" exclusion option.
Currently, GAMSTOP offers exclusion periods of up to seven years, but users must manually renew once the time ends. The new option ensures continued protection without requiring action, with reminder emails sent every 15 months to keep users informed. Those with active 5-year exclusions can now enable auto-renewal within their accounts.
GAMSTOP CEO Fiona Palmer emphasized that the service continues to evolve based on user needs, saying: “Consumers wanted longer exclusion periods, and we listened.” The new feature aims to provide greater peace of mind for those seeking long-term gambling control. With over half a million people registered since 2018, the demand for self-exclusion tools appears stronger than ever. Do you think this will be enough to help those struggling, or should even longer exclusion options be available?
 
I think the auto-renewal is a smart move. People forget stuff, especially things like this. But a lifetime option? Sounds like a dream! Anyone else think that would be better?
 
karen38 said:
With January 1st seeing 415 sign-ups — the highest daily figure since 2018. The surge continued on January 2nd with 413 registrations and 396 on January 6th, reflecting a growing demand for self-exclusion from online gambling.
To further support users, GAMSTOP has introduced a new ‘5 years with auto-renewal’ option, allowing those who self-exclude to extend their protection automatically unless they opt out. This change comes in response to feedback from users who expressed concerns about the expiration of their exclusion periods. A study by Ipsos found that many would prefer a "lifetime" exclusion option.
Currently, GAMSTOP offers exclusion periods of up to seven years, but users must manually renew once the time ends. The new option ensures continued protection without requiring action, with reminder emails sent every 15 months to keep users informed. Those with active 5-year exclusions can now enable auto-renewal within their accounts.
GAMSTOP CEO Fiona Palmer emphasized that the service continues to evolve based on user needs, saying: “Consumers wanted longer exclusion periods, and we listened.” The new feature aims to provide greater peace of mind for those seeking long-term gambling control. With over half a million people registered since 2018, the demand for self-exclusion tools appears stronger than ever. Do you think this will be enough to help those struggling, or should even longer exclusion options be available?
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For real! I can’t believe it took them this long to add that feature. I mean, if someone’s trying to quit gambling, why not make it super easy for them? But I'm curious, what happens if you change your mind later on?
 
I think the 5-year auto-renewal is a step in the right direction, but I feel like it should be longer. Some people need more time to really get their lives back on track.
 
Tbh, I don’t think a lifetime option is realistic. People change, and some might want to gamble again. The 5-year thing seems fair — gives you time to think about it. Plus, it’s a good reminder to reevaluate your choices.
 
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