Greatwin casino what the hell is this shit!!!!!

[gjenkins]

I won 60 euros on free spins and the game froze every time I tried to cash out. I contacted support four times and all I got was the same useless answer about redirecting my issue to another department. No solution, no apology - just silence.
Things are even worse with withdrawals. They claim a daily limit of 500 euros, but it takes four bloody days to process each request! Until it's fulfilled, you can't request another one, which just forces players to spend their balance instead of withdrawing money!!!!
If you care about your money, stay away from this casino. Their withdrawal system is a trap and their customer service is useless!

 

[tannerdouglas]

I won 60 euros on free spins and the game froze every time I tried to cash out. I contacted support four times and all I got was the same useless answer about redirecting my issue to another department. No solution, no apology - just silence.
Things are even worse with withdrawals. They claim a daily limit of 500 euros, but it takes four bloody days to process each request! Until it's fulfilled, you can't request another one, which just forces players to spend their balance instead of withdrawing money!!!!
If you care about your money, stay away from this casino. Their withdrawal system is a trap and their customer service is useless!

Damn, that sounds awful. Did they at least confirm your withdrawal, or are you still stuck?

 

[gjenkins]

Damn, that sounds awful. Did they at least confirm your withdrawal, or are you still stuck?

Still stuck. Same copy-paste responses from support, and nothing is moving. Absolute joke of a casino

 

[ashley83]

Still stuck. Same copy-paste responses from support, and nothing is moving. Absolute joke of a casino

Bro, this is why I don’t trust these shady casinos.They put you through a ridiculous process just to access your own money

 

[tannerdouglas]

@gjenkins Chargeback time? If you used a card for your deposit, that might be your best shot at getting it back

 

[figueroakristy]

@gjenkins Chargeback time? If you used a card for your deposit, that might be your best shot at getting it back

Only works if the deposit is fresh. Casinos fight chargebacks hard, and banks usually side with them unless you’ve got proof of actual fraud

 

[sandrahorton7177]

Dude I swear these people run the slowest support on earth. I got ghosted for 3 days after I asked where my €120 was. They said “it’s with finance” like that explains anything.

 

[melissaward6001]

Dude I swear these people run the slowest support on earth. I got ghosted for 3 days after I asked where my €120 was. They said “it’s with finance” like that explains anything.

lol same line I got. “Escalated to finance.” I was like, bruh, it’s €50 not a mortgage application.

 

[dwaynewade9991]

lol same line I got. “Escalated to finance.” I was like, bruh, it’s €50 not a mortgage application.

LMAO for real. I said “how long does finance take?” and they hit me with “we can’t give an estimate.” That’s code for “we don’t care.”

 

[robertpalmer7319]

lol same line I got. “Escalated to finance.” I was like, bruh, it’s €50 not a mortgage application.

LMAO for real. I said “how long does finance take?” and they hit me with “we can’t give an estimate.” That’s code for “we don’t care.”

Y’all think they even have a finance team? Probably one intern hitting “hold” on every ticket while watching Netflix.