henrymanuel
Member
I grabbed the 30 free spins, hit the wagering requirements, and they asked for verification docs. I sent everything over and that night support approved it, saying I could request withdrawal. Cool.
When I checked an hour later, my balance was back in the account. Asked support, and they hit me with “you still have $308 left to wager.” Fine, I played for four hours straight, busted through slots I hadn’t even touched before. Went back to support and they said I needed to play an extra $370 - despite them acknowledging I’d already cleared it earlier that day.
Eventually I get approval to withdraw. Then poof, declined because I supposedly played poker, which was excluded from the bonus. That’s wild -I only played two different slots, and I’ve got screenshots and browser history to prove it
When I checked an hour later, my balance was back in the account. Asked support, and they hit me with “you still have $308 left to wager.” Fine, I played for four hours straight, busted through slots I hadn’t even touched before. Went back to support and they said I needed to play an extra $370 - despite them acknowledging I’d already cleared it earlier that day.
Eventually I get approval to withdraw. Then poof, declined because I supposedly played poker, which was excluded from the bonus. That’s wild -I only played two different slots, and I’ve got screenshots and browser history to prove it