I've been playing in online casinos for many years, and I've seen all kinds of shit - good, bad, and outright fraud. I decided to try El Royale Casino because the site looked polished and the promotional offers seemed solid. It looked like they really cared about the players. This was a mistake.
At first, everything looked good, the games were going well, winnings came here and there, nothing crazy, but you could play. Then the nightmare with payments began. The first request was “under consideration” for more than a week. Then they demanded more documents, even though my account was already verified. I sent everything - an ID, a utility bill, even a damn selfie with my passport as if I was being checked in at the train station. Another week of silence, and then suddenly the request was denied without any explanation.
The support was completely useless. The same robotic answer every time: “We have forwarded your question to the finance department.” Nothing changed, nothing moved forward. I tried to cash out $1,000, got stuck for three weeks, and then they said my deposit method didn't match my withdrawal method. This was the method they forced me to use. Other players, judging by the forums, had it even worse - some were stuck waiting for more than a month, others never received money at all.
The bonuses turned out to be a complete trap. The 50x wagering requirement was already ridiculous, but they void the winnings if a player accidentally bets more than the maximum limit. The system never blocks the bet, which means that the casino is just waiting for a mistake to cancel everything. The list of prohibited games is hidden deeply, which allows players to easily break the rules without even realizing it.
Deposits worked instantly. No delays, no problems. Payouts, however, were intentionally slow. Bank transfers took 10-14 business days, bitcoin should have been faster, but still delayed for weeks. Casinos that delay cryptocurrency withdrawals are engaged in fraud, plain and simple.
El Royale acts like a premium casino, but it is just another “delay and steal” operation. Getting money here is a gamble in itself. No serious gambler should touch this place
At first, everything looked good, the games were going well, winnings came here and there, nothing crazy, but you could play. Then the nightmare with payments began. The first request was “under consideration” for more than a week. Then they demanded more documents, even though my account was already verified. I sent everything - an ID, a utility bill, even a damn selfie with my passport as if I was being checked in at the train station. Another week of silence, and then suddenly the request was denied without any explanation.
The support was completely useless. The same robotic answer every time: “We have forwarded your question to the finance department.” Nothing changed, nothing moved forward. I tried to cash out $1,000, got stuck for three weeks, and then they said my deposit method didn't match my withdrawal method. This was the method they forced me to use. Other players, judging by the forums, had it even worse - some were stuck waiting for more than a month, others never received money at all.
The bonuses turned out to be a complete trap. The 50x wagering requirement was already ridiculous, but they void the winnings if a player accidentally bets more than the maximum limit. The system never blocks the bet, which means that the casino is just waiting for a mistake to cancel everything. The list of prohibited games is hidden deeply, which allows players to easily break the rules without even realizing it.
Deposits worked instantly. No delays, no problems. Payouts, however, were intentionally slow. Bank transfers took 10-14 business days, bitcoin should have been faster, but still delayed for weeks. Casinos that delay cryptocurrency withdrawals are engaged in fraud, plain and simple.
El Royale acts like a premium casino, but it is just another “delay and steal” operation. Getting money here is a gamble in itself. No serious gambler should touch this place
