Mr Q Took My £1200 and Banned Me!

[jarvisrobert]

Thanks for all the replies and support. I wasn’t sure if I was overreacting at first, but clearly this isn’t just me. I’ve gathered everything: screenshots, live chat transcripts, timestamps, emails, even the weird delay messages they sent. I’m submitting a formal complaint to IBAS tonight, and already started the UKGC process too. It’s insane how fast they accept your deposit, but when you try to withdraw, suddenly you’re a “risk.” I’ll keep pushing this as far as I can. They picked the wrong person to freeze. I’m not letting them pocket £1200 without a fight

 

[austinmatthew]

Thanks for all the replies and support. I wasn’t sure if I was overreacting at first, but clearly this isn’t just me. I’ve gathered everything: screenshots, live chat transcripts, timestamps, emails, even the weird delay messages they sent. I’m submitting a formal complaint to IBAS tonight, and already started the UKGC process too. It’s insane how fast they accept your deposit, but when you try to withdraw, suddenly you’re a “risk.” I’ll keep pushing this as far as I can. They picked the wrong person to freeze. I’m not letting them pocket £1200 without a fight

don’t forget — if they froze funds that went through your bank, your financial institution might be able to help. especially if the site can’t give a legit reason for holding it

 

[cookpaul]

@jarvisrobert You're handling this better than I would. I'd already be setting things on fire (digitally, of course)

 

[robertsnathaniel]

One time they tried to strip my bonus after I met all the terms. I fought it and got my money — but only after I went public and had the community backing me up

 

[jarvisrobert]

One time they tried to strip my bonus after I met all the terms. I fought it and got my money — but only after I went public and had the community backing me up

I’m not even chasing this for the money at this point — it’s the principle. They had no issue when I deposited dozens of times, no questions asked. But the second I finally win and want to withdraw, it’s all red tape and vague policies. I gave them every document they asked for, twice over. If they really had concerns, they should’ve flagged it before accepting my cash. But they didn’t — because they were happy to take it. Now they’re hiding behind “account closure” like that makes it okay. I’m not backing down. If I let this slide, they’ll do it to someone else next week

 

[hernandezcarrie]

I’m not even chasing this for the money at this point — it’s the principle. They had no issue when I deposited dozens of times, no questions asked. But the second I finally win and want to withdraw, it’s all red tape and vague policies. I gave them every document they asked for, twice over. If they really had concerns, they should’ve flagged it before accepting my cash. But they didn’t — because they were happy to take it. Now they’re hiding behind “account closure” like that makes it okay. I’m not backing down. If I let this slide, they’ll do it to someone else next week

Been sittin’ on a £600 cashout, but this thread got me sketched out. Might just yank it before they “re-evaluate” me into the fkn void

 

[jason71]

Been sittin’ on a £600 cashout, but this thread got me sketched out. Might just yank it before they “re-evaluate” me into the fkn void

If your acc ain’t nuked yet, run. Grab the cash, bounce, and don’t look back

 

[rbell]

Thanks for the warning. Was literally about to try Mr Q for the first time this week

 

[gregory52]

@jarvisrobert
From what I know, def worth doing the following:
Request full chat logs + account notes under GDPR


Copy all convos into a public Google Doc (just in case they wipe it later)

File a chargeback with your bank if they refuse to pay out

Drop reviews on every damn site you can find

Cover your ass from all sides!

 

[jarvisrobert]

@jarvisrobert
From what I know, def worth doing the following:
Request full chat logs + account notes under GDPR


Copy all convos into a public Google Doc (just in case they wipe it later)

File a chargeback with your bank if they refuse to pay out

Drop reviews on every damn site you can find

Cover your ass from all sides!

Already blasted through step 1 and 2 - post’s up, tags are flying like confetti. Google Doc’s live with every juicy detail: chat logs, timestamps, broken promises, the whole soap opera. Now I’m just chillin’ and waiting to see if the GDPR nuke makes ’em twitch. If they’ve got even half a legal team, that request should be ringing alarm bells by now

 

[ocollins]

Already blasted through step 1 and 2 - post’s up, tags are flying like confetti. Google Doc’s live with every juicy detail: chat logs, timestamps, broken promises, the whole soap opera. Now I’m just chillin’ and waiting to see if the GDPR nuke makes ’em twitch. If they’ve got even half a legal team, that request should be ringing alarm bells by now

Respect for pushing this instead of walking away. Keep that foot on their neck

 

[cynthia80]

Already blasted through step 1 and 2 - post’s up, tags are flying like confetti. Google Doc’s live with every juicy detail: chat logs, timestamps, broken promises, the whole soap opera. Now I’m just chillin’ and waiting to see if the GDPR nuke makes ’em twitch. If they’ve got even half a legal team, that request should be ringing alarm bells by now

Definitely update the thread when something happens — payout or not. Either way, this is the kind of stuff that helps future players make smarter decisions