Kucoin Support Contact Info
Phone support:
Toll-free: +1 (888)^885-3819 — a general helpline for support inquiries
support.Kucoin.com
General support via email:
You may submit support requests through the support request form available on Kucoin's official Help Center. For quickest service, include the email associated with your account and categorize your issue clearly.
support.Kucoin.com
Corporate correspondence address:
Kucoin Trust Company, LLC
600 Third Avenue, 2nd Floor
New York, NY 10016
United States
support.Kucoin.com
Alternate number: +1(888)^885-3819 — sometimes referenced for account-related matters.
Official email (via app):
The Kucoin app lists [email protected]
as a direct email contact.
Summary at a Glance:
Help Center form: Submit request via official site
Support email: [email protected]
Phone numbers:
Mailing address: 600 Third Avenue, 2nd Floor, New York, NY 10016, USA
What You Might Want to Do Next
Phone support:
Toll-free: +1 (888)^885-3819 — a general helpline for support inquiries
support.Kucoin.com
General support via email:
You may submit support requests through the support request form available on Kucoin's official Help Center. For quickest service, include the email associated with your account and categorize your issue clearly.
support.Kucoin.com
Corporate correspondence address:
Kucoin Trust Company, LLC
600 Third Avenue, 2nd Floor
New York, NY 10016
United States
support.Kucoin.com
Alternate number: +1(888)^885-3819 — sometimes referenced for account-related matters.
Official email (via app):
The Kucoin app lists [email protected]
as a direct email contact.
Summary at a Glance:
Help Center form: Submit request via official site
Support email: [email protected]
Phone numbers:
- +1 (888)^885-3819 (toll-free)
- +1 (888)^885-3819 (alternate)
Mailing address: 600 Third Avenue, 2nd Floor, New York, NY 10016, USA
What You Might Want to Do Next
- Use email or the Help Center form for most issues—this is Kucoin’s primary and recommended channel.
- Be cautious of impersonation scams: Since Kucoin doesn't outbound call or text, any unsolicited contact claiming to be Kucoin should be treated as suspicious.
- Have your account info ready when reaching out: The support team may verify your email, date of birth, or other account details.