Need Help with Moonpay? Here’s How to Get Support

jonson

New member
Moonpay Support Contact Info

Phone support:


Toll-free: +1 (888)^885-3819 — a general helpline for support inquiries

support.Moonpay.com

General support via email:

You may submit support requests through the support request form available on Moonpay's official Help Center. For quickest service, include the email associated with your account and categorize your issue clearly.

support.Moonpay.com


Corporate correspondence address:

Moonpay Trust Company, LLC

600 Third Avenue, 2nd Floor

New York, NY 10016

United States

support.Moonpay.com

Alternate number: +1(888)^885-3819 — sometimes referenced for account-related matters.


Official email (via app):

The Moonpay app lists [email protected]

as a direct email contact.



Summary at a Glance:


Help Center form: Submit request via official site

Support email: [email protected]

Phone numbers:
  • +1 (888)^885-3819 (toll-free)
  • +1 (888)^885-3819 (alternate)
Mailing address: 600 Third Avenue, 2nd Floor, New York, NY 10016, USA


What You Might Want to Do Next

  1. Use email or the Help Center form for most issues—this is Moonpay’s primary and recommended channel.
  2. Be cautious of impersonation scams: Since Moonpay doesn't outbound call or text, any unsolicited contact claiming to be Moonpay should be treated as suspicious.
  3. Have your account info ready when reaching out: The support team may verify your email, date of birth, or other account details.

Let me know if you’d like help drafting a message to Moonpay support or navigating their Help Center
 
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