davidguerrero
Member
I’ve tried multiple times to get my account closed at Fortune Coins, Zula, and Sportzino, all owned by Blazesoft LTD out of Ontario, Canada. The CEO is Mickey Blayvas, in case anyone wants to know who's running this mess. Normally, closing an account at a casino is straightforward, especially when you mention a gambling issue. But these guys? They refuse to honor my request. At first, they demanded a selfie and ID upload just to close my account—ridiculous, but I complied. Then, after jumping through their hoops, they still wouldn’t close it. Instead, they sent me a condescending email encouraging me to "take a break" and read their Responsible Social Gameplay Policy. When I tried to self-exclude through their site, the link didn’t even work. Classic stalling tactic. Now they’ve closed the support ticket and are completely ignoring me. Support just keeps running me in circles. What’s the next step here? Who do I report them to? It’s insane that a casino can refuse to let a player close their own account