Planet 7 not paying out

hensleyrichard

New member
Here’s my contribution to the long list of planet 7 casino complaints. I’m sitting on a real balance of $62,804, all legit winnings, no bonus funds involved. Zero playthrough, zero bonus - clean cash. I’ve submitted three separate withdrawal requests for $2,500 each (their max per transaction), all done on 6/06/2025 via wire transfer.

Support has been dodging me ever since. First it was standard verification nonsense. Then they asked for extra docs - utility bill, ID selfie, even tax stuff. I’ve complied with every single request.

It’s been more than 2 weeks. No payout, no update, no movement. Just pending withdrawals and radio silence. Meanwhile, they’re more than happy to keep the deposit button glowing green.

This is the reality with Planet 7. Looks great until you actually try to cash out. Then suddenly they’re ghosting or pulling excuses from thin air.

Screenshots say it all. If anyone has dealt with this and found a way to actually get paid, drop your advice. I'm at the end of my patience.
 
Yup, same boat. Had $4.2k pending since mid-May, and they pulled the exact same stunt. ID, utility, selfie — then silence. I finally filed a complaint through AskGamblers and the payout magically moved to “approved” 48 hrs later. Still waiting on funds though. Not holding my breath. 👎
 
Dude that’s robbery. $62k and they’re playin’ ghost? I’d be losing my f’n mind. These clowns make it easy to lose but impossible to win. File with the regulator if they even got one. I wouldn’t wait around.
 
Try pushing on social media. Tag their accounts, post the receipts. I got traction that way once. They hate public heat. These casinos don’t pay until they’re embarrassed into it. 😒
 
Yup, same boat. Had $4.2k pending since mid-May, and they pulled the exact same stunt. ID, utility, selfie — then silence. I finally filed a complaint through AskGamblers and the payout magically moved to “approved” 48 hrs later. Still waiting on funds though. Not holding my breath. 👎
Right? It’s insane. If they’re legit, they should pay up
 
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