greeneeric
New member
I’ll be filing a PAB soon, but I feel like it’s important to warn the community about what’s going on with this casino. Over the past few months, they’ve pulled some seriously shady moves, and players need to be aware.
Every time I try to cash out on a Thursday or Friday, they cancel the withdrawal and return the money to my account, clearly hoping I’ll play it back over the weekend. After doing this five times in a row, I finally called them out and threatened a gaming commission complaint. Suddenly, the issue magically disappeared, and my withdrawals went through without a problem.
Another issue is deposits just vanishing. Twice now, I’ve deposited, seen the "success" message, but the funds never appeared in my account. When I contacted support, they denied seeing any transaction, even after I provided my banking proof. Since I’m in Canada and they only process in USD, they pulled a ridiculous excuse about needing "proof of USD" despite knowing my local currency.
It’s been almost two weeks of fighting over $80, which is insane considering how much I’ve deposited over time. They’re just making up excuses and refusing to credit the money. I even tried reaching out to their rep, but turns out he left the company, and the "new rep" doesn’t seem to exist.
I won’t be commenting further since I’m filing a PAB, but I wanted to warn everyone that this group is not acting honestly. If you play here, be very careful
Every time I try to cash out on a Thursday or Friday, they cancel the withdrawal and return the money to my account, clearly hoping I’ll play it back over the weekend. After doing this five times in a row, I finally called them out and threatened a gaming commission complaint. Suddenly, the issue magically disappeared, and my withdrawals went through without a problem.
Another issue is deposits just vanishing. Twice now, I’ve deposited, seen the "success" message, but the funds never appeared in my account. When I contacted support, they denied seeing any transaction, even after I provided my banking proof. Since I’m in Canada and they only process in USD, they pulled a ridiculous excuse about needing "proof of USD" despite knowing my local currency.
It’s been almost two weeks of fighting over $80, which is insane considering how much I’ve deposited over time. They’re just making up excuses and refusing to credit the money. I even tried reaching out to their rep, but turns out he left the company, and the "new rep" doesn’t seem to exist.
I won’t be commenting further since I’m filing a PAB, but I wanted to warn everyone that this group is not acting honestly. If you play here, be very careful